Children's Consignment Sale Consignor FAQs
How do I become a consignor?
To register as a consignor, go to www.trinityonthehill.net and follow the link to the Children's Consignment Sale page. Click on New or Returning Consignor Registration.
How is the money split between the church an the consignor?
Proceeds from the sale are divided between the seller (60%) and the TOTH CCS (40%.) The net proceeds retained by the church are used to support the local, national and international missions of Trinity Outreach Ministries.
If I have registered as a consignor for a previous sale, do I have to register again?
Yes, you must register for every sale you wish to consign in. You will keep the same consignor number for each sale. If you cannot remember your consignor number or password, click on "Returning Consignor Registration" and "Forgot your Consignor Number or Password?" If you still have trouble logging in, please contact Kim Fender at kfender@trinityonthehill.net or at 706.738.8822
How do I update my mailing address or email address?
It is critical that we have your correct information so you will receive sale updates via email and receive your proceeds check at the conclusion of the sale. After completing your registration, click on "Update My Information." This will enable you to update your personal information or change your password. If you need to update your information between sales when the online system is not available, please contact Kim at kfender@trinityonthehill.net or 706.738.8822.
Is there any cost to consign?
Yes. There is a $10 non-refundable fee which is paid during the consignor registration process via PayPal (you do not have to have a PayPal account or set-up a PayPal account to make your payment.) This fee covers the cost of your consignor tags, barcodes, postage and many other expenses incurred in the administration of the sale. If you prefer not to pay online, you may pay the fee by cash or check in the church office.
Additionally, we ask that each consignor volunteer for at least one four-hour work shift. If you are unable to volunteer, we will withhold a $15 non-volunteer fee from your proceeds check.
Can I consign if I do not have access to the internet?
Yes. There is a computer available at the church for consignor use for registration and barcode ordering. Please contact Kim at kfender@trinityonthehill.net or 706.738.8822 to arrange a time to use the computer.
Can I register as a consignor the week of the sale?
No. The registration period ends about 2 weeks before the sale in order to allow consignors enough time to order barcodes before the drop-off period begins. See "Important Dates" for specific registration deadlines.
When and where do I drop off my consignment items?
Due to our large number of consignors, we require each consignor to schedule a drop-off appointment. Appointments are available the week of the sale on Monday-Wednesday. Items should be dropped off at the sale location.
Can someone else drop off my items for me?
Yes. Please make sure they know your consignor number when they come.
How do I sign up for a drop-off appointment?
To schedule an appointment, go to www.trinityonthehill.net and follow the link to the Children's Consignment Sale page. Click on "Schedule a Drop-off Appointment." There are a limited number of slots at each time which are available on the first-come, first-served basis.
How much time should I allot for dropping off my items?
A typical drop-off appointment takes 15-30 minutes depending on the number of items you are consigning and the number of consignors dropping off at the same time. You will need to check in and have your items inspected to ensure compliance with the guidelines of the sale.
What happens to my consigned items that do not sell?
We encourage consignors to donate unsold items to the sale. To do so, do not mark the "To Be Returned" box on your consignor tag. These unsold, donated items will be sent to various charities around the world.
If you wish to have your unsold items returned to you, you must indicate this by checking the "To Be Returned" box on each item's tag. These items must be picked up at the sale location the Monday after the sale between 1:00 and 6:00 p.m. Items not picked up by 6:00 p.m. sharp will be donated to charity.
What if one of my unsold items is not returned to me?
Although we make every effort to safeguard all consigned items, there is always the possibility of damage, theft or loss due to circumstances beyond our control. All consignors are required to sign a consignor agreement when they register. The agreement states that Trinity on the Hill cannot be held responsible for the damage, theft or loss of consigned items.
What types of items may be consigned?
We accept children's clothing (up to size 16), shoes, accessories, bedding and decor, toys, books, videos, furniture, equipment (strollers, swings, etc.)and maternity items. Only Spring/Summer items will be accepted at the Spring sale and only Fall/Winter items at the Fall sale. All items must be clean, smoke-free and in excellent condition. Items that do not meet these guidelines will not be accepted for sale. Car seats and booster seats, infant carriers and mattresses will not be accepted due to state law. Items included on the U.S. Consumer Product Safety Commission list of recalls will not be accepted nor children's products which do not comply with U.S. Consumer Product Safety Commission standards. For more information about these standards, visit www.cpsc.gov/cpscpub/prerel/prerel.html.
Do you have any suggestions for pricing my items?
We suggest pricing items no more than 1/3 of the original price. Prices must be rounded off to the nearest dollar. Do not price items less than $1. You may group items together to get to a $1 amount. All unsold items will be reduced to 50% of the original price for the Saturday sale unless the items has a "No Disc" printed barcode.
How do I prepare my items for the sale?
Preparing your items for the sale is a five step process.
Step 1: Assemble Your Hanging Items
Clothing must be on a hanger. As you face the garment, the hook should be to the left (SEE DIAGRAM 1 BELOW.) Tags must be safety-pinned to the front, right shoulder as you face the garment (SEE DIAGRAM 1 BELOW.) Tags secured by tape, staples, clothes pins or straight pins will not be accepted on hanging clothes. Be sure all belts or other loose articles are securely attached with safety pins to the main piece of clothing. All 2-piece outfits must have hangers secured together with heavy tape or rubber bands. Jeans and pants should be safety pinned at the top of a wire hanger (not folded over the hanger.) SEE DIAGRAM 1
Step 2: Assemble Other Items
Shoes should have their buckles buckled together or shoelaces tied together or placed together inside a Ziploc bag. Socks or other small items that go together should be placed in a Ziploc bag. Toys, books and videos must have tags securely attached using string (preferably clear) tape. If a toy has loose pieces, please put the whole toy with its pieces in a clear Ziploc bag. Baby furniture and equipment must have tags securely attached using a safety pin or tape.
Step 3: Tag Your Items
Each consignor packet includes approximately 100 blank tags. SEE DIAGRAM 2 No other tags will be accepted. Additional tags may be picked up at the church office; please call Kim at 706.738.8822 ext. 50 to ensure availability. Each tag must be filled out neatly, accurately and completely. Enter the consignor number you received when you registered. Circle boy, girl or maternity. Enter the size (number sizing only, not S-M-L) and a description of the item. Check the "To Be Returned" box if you want to pick up this item if unsold. Place the appropriate barcode on the bottom of the tag (the barcode will electronically include the consignor number, item price and discount/no discount.) All tags must have barcodes and will not be valid if they are altered in any way. See below for HELPFUL HINTS FOR TAGGING.
Step 4: Order Your Barcodes
Each consignor will order barcodes online for the items they wish to sell. We encourage returning consignors to use barcodes from previous sales if they have them left over. To order barcodes, go to www.trinityonthehill.net, follow the link to the Children's Consignment Sale page, click on Barcode Label Ordering. After logging in, you'll enter your barcode order by entering the dollar amount, the number of barcodes needed at this dollar amount and whether the barcodes should be discounted or not. After you have entered all of your bardcodes and reviewed your order for accuracy, click on submit. The system will confirm that you've submitted a barcode order and will assign you a batch number. Please be sure to make a note of your batch number as this is the only way we have to track your barcode order in the event that a question arises.
Step 5: Pick up Your Barcodes
Barcodes will be available for pick-up in the church office from 9:00 a.m. to 5:00 p.m., Monday - Thursday and 9:00 a.m. to 2:00 p.m. on Friday. You will receive an email when your barcdoes are ready, generally within 3 days after your order is placed. All barcodes must be ordered by midnight on the Sunday before the sale. No orders will be accepted after this date.
Helpful Hints for Tagging
As you make each tag, write in the price and discount or no discount in the barcode section of the tag. You will cover this with the barcode later. Once you have written and attached the tags to your items, make a list of the barcodes you will need based on your prepared tags (for example, 3 barcodes at $1.00 no discount, 5 barcodes at $1.00, 10 barcodes at $3.00, etc.) You will then have an easy list to take to the computer when you are ready to order your barcodes online. You will also have and easy system for knowing which barcodes go with which items, according to what you wrote on the tags.
Is there a deadline for ordering barcodes?
Yes. Online barcode ordering will be available from August 2 - September 12. We suggest that you order your barcodes as early as possible. We typically experience a rash of orders the weekend before the sale which may cause a slight delay in receiving your barcodes.
Can I change the price of an item after it's been tagged and barcoded?
If you change your mind on the price or half-price option that you put on an item, you must get a new barcode. Do not mark out the barcode's price or discount and change it manually. The item will scan at the checkout according to what is encoded in the barcode, not what is written on the barcode sticker.
Does Trinity provide hangers for each consignor?
No, you must either use your own hanger or purchase hangers. We prefer that you use wire hangers due to space limitations.
When will I receive my proceeds check?
Consignor checks will be mailed within one week after the close of the sale. Tags from sold items will not be returned to consignors; instead, consignors will receive a list of their items sold.
What if I misplace my consignor check? Can it be re-issued?
Lost or expired (not cashed within 90 days from date of issue) checks will be re-issued for a $10 fee.
Where is Trinity on the Hill located?
Trinity on the Hill UMC is located at 1330 Monte Sano Avenue (30904) off of Walton Way. Check www.google.com/maps to get directions from your location
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